What are the general duties in making a claim?

Normally, insurance policies require that the insured person should promptly notify the insurer of a loss, including all the information about the time and place of the accident, the extent of injury, and any property damage. In the case of property damaged, the insured person should take reasonable steps for protecting the property from additional damage. The insured person should also submit copies of all the notices or legal papers received that are related to the accident or loss. Further, the insured person should cooperate with the insurer in the investigation, defense, or settlement of the claim.